Frequently Asked Questions
Your questions answered
We’ve put together answers to some of the most common questions to help you get started.
Looking for specific festival rules?
What is the difference between a G/A (General Admission), VIP Table, and VIP Standing?
- The G/A Ticket gives you access to the general admission area. This area is fully licensed.
- The VIP Table is a reserved table seating area up close to the stage. This guarantees you a seat at a specific table all day. This area has separate washrooms, entrance, food/bar stations and a reserved standing area up close to the stage.
- The VIP Standing gets you into the VIP area but does not include table seating. This area has separate washrooms, entrance, food/bar stations and a reserved standing area up close to the stage.
Is camping allowed?
Due to this event being held in a public park, no camping is allowed. The closest camping would be at Fanshawe Conservation Area, located about 20 minutes’ drive from Harris Park.
Fanshawe Conservation Area can be reached by calling (519) 451-2800.
Can I bring lawn chairs?
Lawn chairs are NOT ALLOWED, due to the popularity of the event and the size of our park.
Is there on-site parking?
There is no parking available at Harris Park. Parking lots are located on the corners of Queens Ave and Talbot St.
Is this an all-ages event?
Yes, RBC Rock the Park is an all-ages event. You must have valid ID to obtain a 19+ drinking wristband. All ages require a ticket for entry.
How do I get my wristbands?
Wristbands can ONLY be picked up prior to the festival at Centennial Hall OR down at Harris Park the night of the festival starting at 1pm onwards. Please note that the credit card holder who purchased the tickets must be present to pick up the tickets.
We have a large box office / will call tent at the main entrance where passes can be picked up.
Unfortunately, we cannot mail out wristbands.
What are the box office hours?
Centennial Hall’s Box Office
Monday – Friday, 10:00 AM – 5:00 PM
*Please note we are open extended hours on any Centennial Hall show date*
What if I lost my wristband?
We will not replace ANY lost or stolen wristbands.
Are there ATMs on-site?
Yes, we will have ATMs outside and inside the festival grounds.
However, we take both cash and card on site.
Is there accessible seating available?
Yes, there will be an accessible seating area for all persons with disabilities. This area is raised for to enable accessible viewing. Please note that this seating is on a first come, first served basis. A general admission ticket is required for this area.
Can I volunteer at the event?
If you wish to be a part of the volunteer team, please contact info@jonesentertainmentgroup.ca.
